ScaleBuild AI mark

ScaleBuild AI

Insurance

AI for insurance that ships.

From first notice to settlement, faster. Built for the scrutiny insurers work under.

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The pressure

Three pressures on every insurer.

01

Claims take too long

Every day a claim stays open costs money and goodwill.

02

Underwriters gather instead of judging

Most of their time goes on collecting data, not pricing risk.

03

Leakage hides in volume

Fraud and overpayment slip through when every claim is handled the same way.

Use cases

Six systems we build for insurance.

From claims triage to recovery identification, we build AI systems that speed up claims, free underwriters to judge risk and reduce leakage.

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One queue for every claim

Simple and complex claims wait in the same queue, slowing everything down.

Claims triage

Automatic sorting, checking and routing of every claim on arrival.

Faster claims flow

Track cycle time and straight-through rate to measure claims flow.

CAPABILITIES USED

AI capabilities for insurance

We combine workflow automation, document intelligence, copilots, predictive models and voice AI to help insurers settle faster and reduce leakage.

01

Workflow automation

Sort, check and route claims and submissions automatically, from first notice to settlement.

02

Document intelligence

Extract key terms from submissions, policies and claim documents into your systems.

05

Conversational and voice AI

Answer policyholder questions through chat and voice, around the clock.

03

AI agents and copilots

Assemble underwriting files and summarise claims so experts can focus on judgement.

AI Strategy

Rules we build to

We design for state and national insurance regulation, guidance on insurers’ use of AI such as the NAIC model bulletin, unfair discrimination rules, and privacy law such as GDPR.

Insurance regulationNAIC model bulletinUnfair discriminationGDPR