ScaleBuild AI mark

ScaleBuild AI

Travel and hospitality

AI for travel and hospitality that ships.

Fuller rooms, fuller flights, happier guests. Built for service that never closes.

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The pressure

Three pressures on every operator.

01

Demand swings by the hour

Yesterday’s price is wrong today.

02

Guests expect instant service

In their own language, at any hour.

03

Empty means lost

An unsold room or seat can never be sold again.

Use cases

Six systems we build for travel and hospitality.

From booking assistants to staff forecasting, we build AI systems that fill rooms and seats, serve guests instantly and handle disruption automatically.

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Abandoned bookings

Travellers abandon complicated bookings halfway through.

Booking assistant

A conversational assistant that plans and books.

Higher conversion

Track conversion to measure booking completion.

CAPABILITIES USED

AI capabilities for travel and hospitality

We combine conversational AI, predictive models, agents and workflow automation to fill capacity and serve guests at any hour.

01

Conversational and voice AI

Plan, book and answer guest questions through chat and voice, in many languages.

02

Predictive and optimisation models

Forecast demand and occupancy, and set prices that keep pace.

03

AI agents and copilots

Rebook travellers and notify them automatically when plans change.

04

Workflow automation

Route guest requests and feedback to the right team, automatically.

AI Strategy

Rules we build to

We design for PCI DSS for payment data, privacy law such as GDPR, consumer protection and passenger rights rules, and accessibility standards.

PCI DSSGDPRConsumer protectionPassenger rightsAccessibility